FAQ

Surprise Candy is a subscription plus service for candy, sweet and chocolate lovers. Each week or month we deliver a box of smile to your door. Surprise candy works by adding an element of surprise and excitement to your sweet treat! It typically involves concealing a small toy, sticker, trading card or even another candy, inside the package. When you open the candy, you not only get to enjoy its delicious taste, but you also discover an unexpected surprise hidden inside. It adds an extra layer of fun to the candy-eating experience, making it more enjoyable and thrilling. So, subscribe now to indulge in surprise candy, get ready for a tasty surprise that will sweeten up your day!

The basics of subscription is pretty simple, just press the subscribe or gift button on our site, then select a payment plan suits you most and the final output is a box at your or their door from a selection around the world.

Until cancelled! Cancelling your subscription is as easy as taking candy from a baby... or logging into your account! We won't make you go on a wild goose chase or recite a secret password. Nope, just a few simple clicks, and you'll be out of the subscription game faster than a cheetah chasing its tail. No need to hire a detective or tap into your hidden ninja skills. Just grab your favourite candy, find your account login, and bid farewell to the subscription like a superhero making a dramatic exit. Your freedom from the clutches of commitment awaits!

Gifting a surprise candy subscription is a delightful way to bring joy to someone's life. To do so, visit the gift page, provide the recipient's details and personalize the gift with a heartfelt message. Check out and make the payment securely. Once confirmed, the surprise candy subscription will be delivered to the recipient's door for the whole term. Notify the recipient of their sweet surprise, and let the anticipation of delicious surprises begin!

You can expect to receive candy, sweets, biscuits to chocolates, sodas and lot more. We include all types of delicious sweet and of course sour things from around the world!

As the name suggests, the sweets you will get in your box will remain a mystery until you open the box yourself. Brace yourself for jaw-dropping flavours!

Please note, that we cannot cater for all allergies and some items may be UNSUITABLE – it’s the responsibility of the consumer to read all the ingredients provided on individual packaging carefully to check their suitability, before consuming any product. The products those original packaging in a language other than English, will be provided an English translation to it.

Although we aim to include more vegetarian and vegan options, we can NOT guarantee that all products will be suitable for vegetarians or vegans, please refer to the individual packaging of sweets. The products those original packaging in a language other than English, will be provided an English translation to it.

Get ready to embark on a sugary expedition that will take your taste buds on a rollercoaster ride around the globe! Introducing the Global Candy Adventure, where sweetness knows no boundaries. We're diving headfirst into a world of confectionery wonders, exploring the land of luscious chocolates, tantalizing gummies, and mouthwatering treats from every corner of the planet. It's like a treasure hunt for your taste buds, where every bite is a passport stamp to candy paradise. So, fasten your seatbelts, tighten your sugar belts, and get ready for a candy adventure that'll make Willy Wonka himself green with envy!

Hold on to your sweet tooth, because we've got a sugary extravaganza that will make your taste buds go wild! Introducing the Mega Box Mania Quarterly Jackpot - the ultimate candy lovers' delight! Imagine a box bursting at the seams with surprise candies, treats, and delights that will have you dancing like a gummy bear at a disco. It's like winning the candy lottery, but even better because it happens every quarter! Get ready for a jaw-dropping, taste bud-tickling, sugar rush-inducing experience. Brace yourself, candy connoisseurs, because this Mega Box Mania is about to take your snacking game to a whole new level!

Deck the halls with gumdrops and candy canes! Sweet Christmas Smile is here to sprinkle some sugary joy on the holiday season for unprivileged kids. Our mission? To make their smiles sweeter than a marshmallow snowman and their hearts as warm as a freshly baked cookie. With a sleigh full of delectable treats, we're on a delicious mission to deliver the true meaning of Christmas cheer. Together, let's unwrap happiness, share the sweetness, and create unforgettable memories for every child who deserves a sprinkle of holiday magic. Join us in spreading the Sweet Christmas Smile and make this season merrier than ever!

Hey there sugar enthusiasts! We get it, when it comes to sweets, you want to dive into a land of pure deliciousness... but once you've taken that candy plunge, there's no turning back! (No return, refund or exchange) Our policy may sound tougher than a jawbreaker, but if you're feeling blue about your purchase, reach out faster than a squirrel after an acorn - within 48 hours, ASAP! We promise to gobble up your feedback and work our magic to improve our offerings. Oh, and remember that broken outer packaging? It's like our superhero cape, protecting those precious candies. So, buckle up and let the sugary adventure continue!

Listen up, candy explorers! We do our best to send you snacks that will make your taste buds do the happy dance. But hey, taste is as subjective as a debate on pineapple on pizza! If you happen to receive a snack that doesn't tickle your taste buds, don't fret. We understand that different cultures mean different snack preferences. Luckily, we've got a constant flow of new snacks entering. So, even if this one didn't hit the spot, fear not! There's a world of snacks waiting for you, and we're committed to finding the perfect match for your snacking pleasure!